Who we are and how to contact us
Hojia is a California-based hospitality company. For privacy questions or requests, email marketing@hojia.us. Hojia is the controller or business responsible for the personal information described in this policy.
HOJIA
Privacy Policy
Effective date: August 10, 2026. This policy explains how Hojia collects, uses, discloses, protects, and retains information when you visit hojia.us or contact us.
Information we collect
When you submit an inquiry, we may collect your name, email address, company or organization, inquiry type, message, and any optional phone number or website that you choose to provide. We also receive the language selected on the site, the page URL and form type, and security fields used to prevent abuse. Our hosting and security systems may create ordinary technical records such as IP address, browser and device information, timestamps, referring page, and error or security events. We do not ask for Social Security numbers, payment-card details, health information, biometric data, or other sensitive personal information through this site.
Cookies and similar technologies
The site uses a strictly functional HOJIA_LOCALE cookie to remember your language selection. We do not currently use advertising cookies, behavioral tracking, Google Analytics, Meta Pixel, or similar analytics tools. If that changes, we will update this policy and provide any notice or choices required by applicable law.
How we use information
We use information to receive and evaluate partnership, investment, operator, franchise, vendor, landlord, career, media, and other inquiries; communicate with you; protect the site and forms from spam, fraud, and security incidents; operate, maintain, and improve the site; keep business records; and comply with legal obligations. We do not sell personal information or share it for cross-context behavioral advertising.
Legal bases and permissions
Depending on the applicable law, we process inquiry information because you asked us to take steps before a possible business relationship, because processing is necessary for our legitimate business and security interests, because you gave consent where consent is required, or because processing is required by law. You may withdraw consent where processing relies on consent; withdrawal does not affect prior lawful processing.
Service providers and disclosures
We disclose information only as reasonably necessary to operate the site and respond to you. Hostinger provides hosting and related infrastructure. Resend may process inquiry details to deliver our notification email. These providers may process information on our instructions and must apply appropriate confidentiality and security measures. We may also disclose information to professional advisers, law-enforcement or government authorities when legally required, or in connection with a merger, financing, reorganization, or sale of business assets. We do not authorize providers to use inquiry information for their own advertising.
International transfers
Hojia is based in the United States. Information submitted from Taiwan, Korea, or another country may be transferred to and processed in the United States and other countries where our hosting or email providers operate. We use contractual, technical, and organizational safeguards appropriate to the service and applicable law. By submitting an inquiry, you acknowledge this transfer where consent or notice is required.
Retention
We retain inquiry information only for as long as reasonably necessary for the purposes described above, to maintain an accurate business record, resolve disputes, enforce agreements, and meet legal, tax, accounting, security, or reporting obligations. As a general operating rule, ordinary inquiry records are reviewed for deletion after 24 months from the last meaningful interaction; information may be retained longer when a legal hold, active relationship, investigation, or other lawful business need applies. Security and hosting logs are retained according to the applicable provider's operational and security schedules.
Your privacy rights
Depending on where you live and subject to legal exceptions, you may request access to, correction of, deletion of, or a copy of your personal information, or ask us to restrict or stop certain processing. California residents may have rights to know, correct, delete, and opt out of sale or sharing; Hojia does not sell or share personal information for cross-context behavioral advertising. Individuals in Korea may exercise access, correction, deletion, and suspension rights under applicable privacy law. Individuals in Taiwan may exercise rights available under the Personal Data Protection Act, including access, copying, correction, cessation of collection or use, and deletion where applicable.
How to make a request
Email marketing@hojia.us with the subject 'Privacy Request' and describe the request and the email address used to contact us. We may ask for reasonable information to verify identity and protect against fraudulent requests. We will respond within the time required by applicable law. You may use an authorized agent where permitted by law, subject to verification.
Children
This site is not directed to children under 13, and Hojia does not knowingly collect personal information from children under 13. If you believe a child has submitted information, contact marketing@hojia.us so we can review and delete it when required.
Security
Hojia uses reasonable administrative, technical, and organizational safeguards appropriate to the nature of the information, including encrypted transmission where supported, access controls, validation, anti-spam measures, and limited access to inquiry information. No internet transmission or storage system can be guaranteed completely secure.
Changes to this policy
We may update this policy when our practices, services, or legal obligations change. The effective date at the beginning of the policy will identify the current version. Material changes will be presented through the site or another reasonable notice method where required.
Contact
Privacy questions and requests: marketing@hojia.us. Hojia, California, United States.